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Director, IT PMO R&D

Req #: 1800921
Location: San Diego, CA US
Job Category: Information Technology
Work Location: 10300 Campus Point Drive Suite 100 SIGSD 92121
Organization: Celgene Corporation
Schedule: 40
Employee Status: Full time
Job Type: Regular
Job Level:
Other Locations:US- CA- San Diego


Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health.  We value our passion for patients, ​quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries, and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.


The Portfolio Manager role will be aligned with Research & Early Development functions, support the IT lead Business Partner, and work closely with the IT Business Partners and business clients to understand key goals, strategies, initiatives and business priorities. The Portfolio Manager role will actively manage the PMO team, made up of program and project managers driving the Research & Early Development group portfolio’s key program and project execution against the business’ priorities.  In addition, the Portfolio Manager will:

  • Assist the IT Business Partners and the business in the formulation of executive program and project charters and related EPM documentation for ideas, projects and programs for the Research & Early Development group’s project portfolio and help guide them in determining what constitutes a program or project
  • Work closely with the IT Business Partners and business on project portfolio backlog prioritization and pipeline grooming, project planning and sequencing, and budgeting
  • Manage the Research & Early Development group’s PMO program and project managers:
    • Monitor program and project-related issue, risk and dependency tracking and coordination
    • Work closely with peer PMO Portfolio Managers to anticipate challenges, actively identify and manage cross-team dependencies
    • Unblock or escalate issues as appropriate, in a timely and collaborative manner; oversee mitigation
  • Provide management oversight of vendor-supplied project managers for all major “turn-key” programs and vendor-supplied project managers to ensure Celgene has timely visibility into the status of progress, and the PMO can effectively coordinate integration and other internal team dependencies to drive successful delivery, implementation and adoption.  For major programs, this will also mean serving on Steering Committees and closely aligning additional PMO resources as needed to ensure success
  • Report on the status of the Research & Early Development group’s portfolio, and provide IT Business Partner and stakeholder transparency into program and project status, accomplishments, issues and risks, and next steps on a regular cadence, with event-driven updates as needed
  • Oversee demand management, ensuring that project managers work closely with solution architects to give the IT build and run teams in GPT and GDS early visibility into upcoming demand related to the PMO-managed programs and projects for the Research & Early Development group organization
  • Support the Business and Business Partner in portfolio prioritization and rationalization activities, adding value by providing expertise in the methodologies and best practices employed, while simultaneously understanding the business context and strategic drivers

Additional responsibilities will include, but are not limited to, the following:

  • Depending on the size and complexity of the Research & Early Development group’s Portfolio, the Portfolio Manager may also act as a Program Manager on key programs and initiatives
  • Work with PMO Management and peers to drive innovation and best practices within the PMO, optimizing processes, systems and reporting (serving as part of the PMO Round Table).  Manage related special projects to drive continuous improvement
  • Actively manage, coach and mentor 4 - 10 Project and/or Program Managers (including consultants and employees) who will be direct reports to the Portfolio Manager, reside within the PMO organization and be aligned to serve the Portfolio Manager’s Research & Early Development group. Delivery of a clearly articulated PMO vision, as well as training and mentoring of these program and project Managers will be critical aspects of the role.
    • Direct and coordinate activities of PMO personnel serving the Research & Early Development group to ensure projects and programs progress on schedule, within budget and deliver the expected value
    • Resolve conflicts in assigned duties, responsibilities, and scope of authority impacting PMO personnel
    • Set expectations that Program and Project Managers should clearly understand the business requirements of their projects and serve as an advocate for the business throughout the project lifecycle, including participating in and observing UAT
    • Manage PMO resource planning, balancing and adjustments across projects and programs within the Research & Early Development group portfolio
    • Coach program and project managers to anticipate challenges, manage dependencies, issues and risks that could impact their projects and programs
    • Advise the PMO team on the optimal program and project execution approach, leveraging previous experience and the PMO’s Lessons Learned database
    • Review Requests for Proposal and Statements of Work for programs to ensure best practices and policies are being followed
    • Ensure the Research & Early Development group’s project and program management resources have completed mandatory training and encourage/provide ongoing training and development for continuous improvement toward goals
    • Provide formal reviews and frequent feedback to Research & Early Development group’s project and program management resources to promote growth and improvement; elicit feedback from the Business Partners on team performance
  • Ensure program and project level “lessons learned” and retrospective activities are conducted and acted upon, with a focus on continuous service improvements within the PMO, the IT organization, and supporting service areas
  • Elicit goals, objectives, strategies and priorities from the Business Partner and business clients, and be prepared to adjust in an entrepreneurial environment where priorities may change swiftly
  • Manage Stakeholder training and ensure Stakeholder understanding, commitment and resourcing is in place for projects and programs to progress successfully
  • Coordinate and oversee project and program-related budgeting, estimation, tracking, forecasting and re-forecasting
  • Validate accuracy of the schedules and financials represented in EPM reporting for the Research & Early Development group portfolio, and monitor PMO compliance reports to ensure data is accurate and timely, updated weekly and on an event-driven basis for PMO-managed programs and projects
  • Ensure the quality and on time delivery of PMO artifacts related to the Research & Early Development group’s programs and projects, as well as timely execution of SDLC gate processes


Knowledge and Experience

  • Subject Matter Expertise in Project Management Office, SDLC and governance best practices
  • Firm understanding of software development and configuration processes, including requirements gathering, analysis/design, planning, development tools/technologies, testing methodologies, release/version control, deployment management, disaster recovery planning and testing, post-production hardening, and transition to run operations
  • A track record of high quality, successful, large-scale, complex, on time and on budget delivery of major programs and projects that comprise a portfolio
  • Experience managing large-scale vendor-implemented packaged software projects and programs
  • Excellent oral and written communication skills, as well as ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding
  • Experience with both Waterfall and Agile development methodologies
  • 15+ years of progressive experience in IT project, program and portfolio management


  • C-suite level presence and drive
  • Expertise in setting and managing Business Sponsor and Stakeholder expectations
  • Passion for articulating vision, championing and managing change
  • The demonstrated ability to effectively organize and motivate diverse teams to achieve goals and implement vision
  • Manage conflict and roadblocks well, applying skills and techniques to solve dynamic problems
  • Experience running status meetings and effectively holding team members accountable for status, deliverables and timely escalation of blockers
  • Track record of directly addressing issues of underperformance, as well as recognizing good performance
  • Experience managing, mentoring and coaching Program or Project Manager subordinates
  • A history of successfully managing vendor relationships, including both software vendors and implementation partners


  • Exemplify a highly collaborative mindset and client service-focus
  • Actively anticipate, track and plan for risks and issues, dependencies, resourcing and contingencies
  • Function effectively as an advisor for the Business Partner, clients and stakeholders
    • Build strong relationships and gain trust
    • Understand requirements, goals, strategies and the value propositions of programs and projects
    • Effectively facilitate portfolio prioritization per business goals, strategies, risks and values
  • Work closely and collaboratively with peers in the PMO, as well as IT Infrastructure, Architecture, Delivery, Release Management and Operations teams
  • Communicate status, risks and issues with the Business Partner, clients and stakeholders, as well as PMO Management and peers in a direct and timely manner
  • Escalate issues in a manner that is effective, collaborative and respectful


  • Demonstrate an analytical, objective, and strategic mindset
  • Build on a proven history of analyzing processes and systems, identifying potential for change and championing opportunities for improvement
  • Possess an in-depth understanding of previous technology solutions implemented; and bring that passion for technology innovation to this role as well 


  • Experience practicing a range of project prioritization and backlog grooming methods
  • Familiarity with commercial Project and Portfolio Management (PPM) tools
  • Experience designing management reports and dashboards using Business Intelligence reporting tools
  • Experience with MS Project
  • Understanding of the principles of finance, accrual accounting and cost benefit analysis (e.g., capitalized and expensed costs, accruals, opportunity costs, soft and hard dollar benefits, payback, ROI, NPV, etc.)



  • 15+ years of experience in Information Technology, with progressively increasing responsibilities in delivery, project, program and portfolio management 
  • Bachelor's degree in computer science, business administration, engineering or a related discipline
  • PMP or Prince2 certification
  • Experience with PPM tools and BI management reporting


  • Advanced degree (MBA, Masters in Operations Research or similar discipline)
  • Training and experience with Agile development practices
  • Agile CSM or PSM Certification
  • Pharmaceutical, biotech or regulated industry experience
  • Experience with growth-stage companies
  • Experience in a similar Research & Early Development organization


Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.
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Celgene is a global biopharmaceutical company committed to improving the lives of patients worldwide. At Celgene, we seek to deliver truly innovative and life-changing treatments for our patients.

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